Shipping policy

The process is quick and fuss-free! Once you've placed your order, you'll receive a confirmation email from us and we'll also update you with the tracking details when your order has been shipped.

2) How long will it take for my order take to arrive?

We aim to process and dispatch all orders from our Sydney roastery within 1 business day and deliver to you within 5 business days. Please use your tracking details to keep an eye on delivery.

3) Can I change or cancel my order once I have placed it?

If you want to make a change, get it touch at hello@cohortcoffee.com.au with your order details as soon as possible and we'll try and help. Unfortunately, we're unable to cancel orders once they have left our Sydney warehouse.

4) Do you ship internationally?

We currently only ship within Australia.

5) How much is shipping?

Stanard shipping $8
Express $14
Free shipping on all orders over $50

6) Can I change my delivery address?

To update your address details, get in touch at hello@cohortcoffee.com.au

7) What payment methods do you accept?

We offer the following payment methods: Visa, Mastercard, American Express, PayPal, Afterpay, Apple Pay and Shop Pay